we at TRICONVILLE put the customer service at the top. You can contact us anytime to get the answers for all your questions.

Contact us


For New Orders

 +60 11 1136 3225

+6 03 5569 8609

For Delivery Status

+60 3 5569 8609

Email

info@triconville.com.my

FAQ's

Find your answers of most asked questions ?

WHAT ARE THE DELIVERY CHARGES FOR ORDERS FROM THE ONLINE SHOP?

It depends on the place of the delivery. Our delivery charges start from RM 40

WHICH PAYMENT METHODS ARE ACCEPTED IN THE ONLINE SHOP?

For the ease of our customers we provide COD, Bank IN, and cheque payments. Further-more we also accept VISA, MasterCard and Samsung pay in our stores.

HOW LONG WILL DELIVERY TAKE?

Most of our items are delivered in 1 week time through Malaysia. For out of stock items it takes 40-60 days.

IS INSTALLATION INCLUDED?

Yes, we provide free installation of furniture.

WHAT EXACTLY HAPPENS AFTER ORDERING?

Once your order is placed, you will get a call from of our executive to confirm the payment and shipping method. Once confirmed, you order goes through checking process, once it is done the items are packed safely and shipped to our customers.

DO YOU HAVE A SHOWROOM?

Yes, we do have a showroom.

ANY WARRANTY FOR THE ITEMS?

For the peace of your mind, all our products come with 3 years warranty.

CAN I SELF COLLECT THE ITEM?

Yes, you can self collect it.

HOW DO I AMEND OR CANCEL AN ORDER?

If the order is not shipped , go to your account and request for the cancellation, if you don’t know how to do it. Please call or chat with our customer care.

ANY DISCOUNTS FOR BULK ORDERS?

Yes, we provide discounts for bulk orders.

DO YOU TAKE CUSTOM ORDERS?

Yes, we do.

HOW CAN I TRACK MY ORDER?

Please chat with one of our representative at our website to get the exact date

DO YOU TAKE CUSTOM ORDERS?

MOQ is required for fully customized orders. Call us for more details.